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Personal Data Protection Policy
When you visit our site, you are required to provide us with personal data. We thank you for your trust and would like to inform you here about the use of your data and your rights.
The person in charge of the processing of personal data is Vivre-better, the details of which can be found in the legal notice.
The processing of personal data on our site has been declared to the Commission Nationale Informatique et Libertés under the number 1361064.
Purposes of data collection and processing
The personal data collected on our site are used to carry out the order processing and manage the commercial relationship (deliveries, invoices, after-sales service).
We may also use your data for advertising purposes, either after obtaining your express consent or within the limits permitted by law. We may also use your data to meet our legal and / or regulatory obligations.
Recipients of personal data
The recipients of your personal data collected on our site are first and foremost for the processing of your orders and the management of the customer relationship. Other recipients of your personal data are, where appropriate, our payment methods providers or payment security, our delivery service providers, our business partners. In the case where this is required by law, your consent is collected or a possibility of refusal is arranged before any data transmission.
Protection Buyers Live Better
If you choose to subscribe to buyer protection, personal data about you will be sent to Vivre-better, SARL. More details can be found in Vivre-Mieux's data protection policy.
It is recalled that the person whose personal data are processed has the rights of access, rectification and opposition to the processing of his personal data.
In accordance with the law n ° 78-17 of January 6, 1978 "Informatique et Libertés", the processing of the personal information relating to the Clients was the object of a declaration near the National Commission of the Data processing and Freedoms (CNIL ). The Purchaser has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of the data which concern him, which he can exert near VIVREBIO, either by mail to the 32 avenue des Ribas 13770 Venelles or by email to firstname.lastname@example.org
The cookies used on our site enable us to offer you the following services:
TSESSION: identification during a new visit
__unam, __utma, __utmb, __utmc, __utmt, __utmz: customization of the commercial offers that we propose according to your browsing history, more information: https://tools.google.com/dlpage/gaoptout?hl=es
_videodesk, videodesk: customization of the commercial offers that we propose according to your browsing history. More information: https://www.videodesk.com
d2cbd34e18ed49ff98c9b105647db9e5: identification during a new visit and storage of consultations.
aesync: wish list, comparison function, basket backup, identification during a new visit, memorization of consultations, customization of commercial offers that we will offer according to your browsing history etc. More information: https://tools.digitalpoint.com/cookie-search?name=aesync
lastVisit: identification during a new visit
okom_popup: wish list, comparison function, backup of the shopping cart, identification during a new visit, storage of consultations, customization of the commercial offers that we will offer according to your browsing history etc.
sbt: memorization of consultations, customization of commercial offers.
third_party_c_t_enabled: wish list, comparison function, basket backup, identification during a new visit, storage of consultations, customization of the commercial offers that we will offer according to your browsing history etc.
Most cookies are intended to allow or facilitate your navigation and are necessary for the operation of our online store.
Commercial prospecting by email
If you no longer wish to receive e-mail marketing, you can let us know by any means at any time:
Click on the unsubscribe link in each email
Send an email to the contact form.
Send an email to email@example.com.
In "My account" or in the customer area, go to the Newsletter section and uncheck the corresponding box
Registration of banking data.
To guarantee your total security, we will never memorize your bank details. Your bank details will be erased from our databases.
Vivre-mieux uses La Banque Postale's secure 128-bit SSL (Secure Socket Layers) systems.
This service offers the guarantee of the highest data encryption available.
All personal information of the Buyer is fully protected and encrypted before transmission to the processing center. This information is not passed on to Live Better.
In the context of our activity, we are called upon to call on subcontractors, to whom we transmit your data for the accomplishment of the missions entrusted to them. We remain the data controller of your data and we ensure the compliance of the use of your information and the security standards used.
Your data is used in our tool Yuzu to communicate to you wisely the offers that are dedicated to you, especially with respect to your level of loyalty to our site. You will be able to receive emails or SMS from us with this tool after a purchase or for your birthday for example. A Yuzu cookie also allows you to offer the most relevant product offers. This subcontractor has all the confidentiality guarantees required by the RGPD and the CNIL on your data.
Data collection and Trustedge Shops trustbadge integration
The trustbadge Trusted Shops is inserted on the pages of our site to display our Trusted shops trustmark and all the opinions collected or to offer buyers Trusted shops products after an order.
These operations serve to protect our overriding legitimate interests in the optimal marketing of our products as part of a balancing of different interests. The trustbadge and the related services are offered by Trusted Shops GmbH, Subbelrather Str. 15C, 50823 Cologne.
When you consult the trustbadge, the web server automatically saves a "log file" indicating, for example, the name of the requested file, your IP address, the date and time of the consultation, the amount of data transferred and the Internet service provider initiating the request (access data). These access data are not used, they are automatically overwritten no later than eight days after the end of your consultation.
Other personal data are transmitted - to Trusted Shops only - if, at the end of an order, you have opted for the use of Trusted Shops products or if you have already registered for this use. In this case, the contractual agreement between you and Trusted Shops applies.
Google Analytics and other Google services